Please search our FAQ section to make sure that your question hasn't already been answered.
For timetable and general enquiries email us:
Booking by phone from the UK in GBP (Sterling):
Tel: 0900 1600 900 Sunday - Saturday 07:00 to 22:00 (Service operated by Journeycall Ltd. Calls cost 61p per minute from a BT landline, calls from mobiles and some other networks may be higher). Local or international call charges may apply depending on location.
Booking by phone from France and Belgium:
Contact Agent Dumont Voyages on +33 825 88 14 88. Local or international call charges may apply depending on location.
Hours of Operation
Monday: 1400 - 1830
Tuesday - Friday: 0900 - 1220 and 1400 - 1830
Saturday: 0930 - 1230 and 1430 - 1730
Booking by phone from The Netherlands:
Contact Amsterdam City Tours on +31 299 411116 (24 hours). Local or international call charges may apply depending on location.
Customer Services, timetable and general enquiries
Email us: email@example.com
General Enquiries: 0871 2663333* (24hrs a day)
*Calls cost 10p per minute from a BT landline, calls from mobiles and some other networks may be higher. Local or international call charges may apply depending on location.
If you are calling from outside of the UK (not sales) please dial +44 1413329644. Local or international call charges may apply depending on location.
Write to us:
Buchanan Bus Station
Please note that, although email is a quick and convenient method with which to contact us, our Customer Relations department cannot offer priority to customers who correspond with us through email over customers who write to us using postal mail. Your complaint will be registered and responded to with equal priority to those of all other customers.
If you are unhappy with our response you may contact the relevant independent review body detailed below or visit the Bus Users UK website for further details www.bususers.org
In Scotland, independent review of complaints is provided by Bus Passengers' Platform, part of the statutory body, Passengers' View Scotland.
Bus Passengers' Platform
Area 2D Dockside
The Bus Appeals Body in England and Wales is a non statutory committee offering an independent review of complaints arising from the operation of local bus and scheduled coach services in England and Wales.
In England contact,
BAB, c/o Bus Users UK
PO Box 119
In Wales contact,
BAB, c/o Bus Users UK (Wales)
Stagecoach Group Plc
10 Dunkeld Road
Tel: +44 (0) 1738 442111