Conditions for use of the Website
This information published on megabus.com is provided as a convenience to visitors and should be used for information purposes only and is subject to change without notice. While megabus.com uses all reasonable efforts to ensure that the information contained on its website is current, accurate and complete at the date of publication, no representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of such information. None of the operating carriers can therefore be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information appearing on this website. In addition, no warranty is given as to the freedom of this website from errors, defects, viruses or other malicious programs or macros.
Availability of website
Stagecoach Group Plc ("we" or "us") will try to keep megabus.com available but cannot guarantee that this website will operate continuously or without interruptions or be error free and can accept no liability for its unavailability. You must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or any other Internet-connected device.
We reserve the right to make changes or corrections, alter, suspend or discontinue any aspects of our website or the content or services available through it (although we will honour any existing reservations or provide a refund in the event of unavoidable cancellations). Unless explicitly stated otherwise, any new feature, content, products and services offered shall be subject to these terms and conditions.
Links to other websites
Website links from megabus.com exist for convenience and information and megabus.com makes no representations regarding, or accepts any responsibility or liability for the products, services or information (or any reliance on it) contained on any such site. megabus.com does not guarantee that third party websites are free of infection from any virus, harmful component, or other code or computer programming routines that contain contaminating or destructive properties or that are intended to damage, surreptitiously intercept or expropriate any system, data or personal information. The existence of a link to another website does not imply or express endorsement of its provider, product or services by megabus.com.
Except as otherwise indicated elsewhere on this website, megabus.com authorises you to use appropriate software accessible on the website only to view and cache, store and display a single copy of any text, graphics, images, audio, video clips, photographs, illustrations, multimedia presentations, other media accessible through the website, and the website itself (the "Materials") solely in accordance with the following:
The Materials may be used solely for your own informational, personal, non-commercial purposes, and shall not be copied or posted on any network computer, broadcast in any media, posted on the World Wide Web, publicly performed, distributed, retransmitted or otherwise used or exploited in any way for any non-personal, public or commercial purpose;
You may not modify, create derivative works from, participate in the transfer or sale of, or otherwise modify or alter the Materials, in any manner or reverse engineer, decompile or otherwise attempt to derive the source code from any software associated with the Materials. You agree not to use any trademarks, service marks, names, logos, or other identifiers of (i) the website, (ii) megabus.com, or (iii) megabus.com employees, licensors, independent contractors, providers and affiliates (collectively, the "Affiliates") without the express, prior written permission of megabus.com or the relevant Affiliate;
You agree not to
interrupt, or attempt to interrupt, the operation of the website in any way, through any means or device including, but not limited to, spamming, hacking, uploading computer viruses or time bombs, or any other means expressly or impliedly prohibited by any provision of these terms and conditions or
engage in any other activity deemed by megabus.com to be in conflict with the spirit or intent of this Agreement;
You further acknowledge that you do not acquire any ownership rights to any of the Materials including, without limitation, the website by viewing or accessing the Materials including, without limitation, the website;
You agree to access and use the Materials including, without limitation, the website in compliance with all applicable laws and regulations of any governmental or other legal authority;
You agree that from time to time the website may be inaccessible or inoperable for any reason, including, without limitation:
periodic maintenance procedures or repairs which megabus.com may undertake from time to time; or
causes beyond the control of megabus.com, whether or not foreseeable; and
You shall be solely responsible for providing, maintaining and ensuring compatibility with the website, all hardware, software, electrical and other physical requirements for your use of the Materials including, without limitation, telecommunications and Internet access connections and links, web browsers or other equipment, programs and services required to access and use the Materials.
Use of the Materials as specified above does not authorise or permit any right to copy, in whole or in part, the layout or design of this website. Elements of this website, including, but not limited to, style and presentation, are protected by trade dress and other laws and may not be imitated or reproduced, in whole or in part. You acknowledge that megabus.com is the sole owner of the Materials and such website elements not otherwise either in the public domain or owned by the government or other third party.
You are solely responsible for any and all of your acts and omissions that occur when using the website, and you agree not to engage in unacceptable use of the website, which includes, without limitation, use of the website to:
transmit unsolicited messages, chain letters or unsolicited commercial email;
transmit material that, to a reasonable person may be abusive, obscene, pornographic, defamatory, harassing, grossly offensive, vulgar, threatening or malicious;
transmit files, graphics, software or other material that actually or potentially infringes the copyright, trademark, patent, trade secret or other intellectual property right of any person;
transmit viruses, trojan horses or any other malicious code or program;
engage in systematic retrieval of data or other content from this website to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from megabus.com by use of scrapers or other tools; or
engage in any other activity deemed by megabus.com to be in conflict with the spirit or intent of this Agreement.
This web site is established by Stagecoach Group Plc in Scotland. Any use of it shall at all times be governed by Scottish law and, in the event of any dispute, the relevant parties shall irrevocably submit to the exclusive jurisdiction of the Scottish Courts.
The Information We Collect From You and How We Collect It
Generally, you are the source of this information because you voluntarily provide it when you are making a reservation on our Services. We also collect information about your browser and the devices you are using to interact with us.
If You Make A Reservation on Megabus.com
In order to process your Megabus.com reservation we may ask you to provide information such as:
If You Participate in the Manage Reservations Service
If you take advantage of our Manage Reservations service, we may ask you to provide additional information when you register. This information may include:
If You Request Disability Assistance
If you advise us that you will require special assistance during your trip because of a disability, in order to comply with the Americans with Disabilities Act, we may ask you for information, including:
If You are Booking an International Journey
If you are booking an international journey, we, or our sales agents, may need to take information related to your identification documents and may be required to provide this to border controls in order to permit you to travel.
Information We Automatically Collect When You Access Our Services.
When you access our Services we may automatically collect:
The type of Web browser and operating system you have used to access our Services;
The type of device you have used to access our Services, including unique device identifiers;
Your IP address (which is a number automatically assigned to your computer when you access the Internet and can be used to derive your general geographic location);
The websites you visited before and after you visit our Services;
Information about the content you view and the actions you take on the Services;
Information about your current location (if you consent to providing us this information); and
Information we collect using cookies, as described below.
We use different types of cookies and each has a specific function. Some cookies are essential to the working of the website and allow you to navigate easily from page to page and perform certain functions (e.g. making a purchase). Other nonessential cookies allow us to analyse how you use our site, which enables us to make decisions about how best to improve the website design and functionality to fit your future needs.
Stagecoach will not store personally identifiable information such as credit card or address details in the cookies we create. All data collected using a cookie will be anonymous and will not hold specific knowledge of who a visitor is.
Usually web browsers are set to accept cookies. If you have visited this site, however, and did not want cookies to be used, please exit the site and use your browser tools settings to delete the cookies. If you do this and revisit this site, cookies will again be set unless you change your browser settings to reject cookies.
Stagecoach is committed to comply with the recent legislation changes for storing information on a user’s computer or mobile device which are detailed on the ICO website. We aim to be honest and clear about your privacy when using our website.
Do Not Track Requests.
Although some browsers allow you to send a signal indicating that you do not wish to be "tracked", our Services do not recognise or respond to "Do Not Track" signals.
How We Use the Information We Collect and Receive.
The information we collect and receive is used to provide the service you have requested; to confirm your reservation or to reply to questions you may ask. It is also used to provide you updated information concerning changes to the Megabus.com service you have reserved. If you have elected to join our Manage Reservations service, then your information is used to allow our Megabus.com frequent travellers to save time during the reservation process by allowing us to pre-complete certain fields. The collected information will also allow you to review reservations that you have made with us. Your information will also be available to our customer service agents to allow them to assist you with any questions you may have. We will also use this information for profiling purposes to enable us to deliver a more effective and targeted service to you, the passenger. We will use information about your computer equipment and the pages on our Services that you visited for statistical evaluation. Finally, you may receive email from us concerning promotions and offers from Megabus.com and about changes to our website. You will be offered the opportunity in those emails to cease receiving them.
Sharing of Your Information.
Megabus.com does not sell your information or provide it to any third parties except in compliance with this Policy.
All payment transactions on our website are handled by Worldpay, a secure payment processing provider. Your credit card and related personal details are collected by Worldpay in order to process your payment. More details regarding Worldpay’s terms and conditions, and privacy and security policies can be found by visiting www.worldpay.com
If you accessed our Services from a third party website, we may provide your information to that third party for purposes of enabling the third party to collect a commission from Megabus.com related to your purchase of a reservation on our service.
We may provide your information to companies that provide services directly to us, including our website designers, technical consultants and digital marketing agencies. This information will be used by such organisations only to perform their functions and/or to provide the service you have requested and for no other purpose.
If you are an existing customer, megabus.com and other companies in the Stagecoach Group plc group of companies may use your email address to provide you with information about promotions and services we think may be of interest to you; however, you can choose not to receive such notices. If you are simply a visitor to this website and not an existing customer of megabus.com, we may nonetheless wish to give you the opportunity to receive such information and may ask for your consent to do so.
In the event of the sale or transfer of our company or its assets, information we have collected from you or about you may be disclosed to the buyer as part of the sale or transfer process and will be transferred to the buyer as one of the transferred assets.
Your information will be used by us and disclosed to our group companies, which includes our subsidiaries, our ultimate holding company and its subsidiaries (or any of them).
It is not our policy to provide any further entities or organisation(s) with your information provided to us via this website, unless we share in response to legal process or when necessary to protect our Services.
Should you need additional details about the information we hold on you, or wish to have your personal details removed from our database at any time then please contact us.
Accuracy of Personal Information Provided.
If the credit card holder for reservations is not you, it will be your responsibility to ensure that you have the card holder’s consent before entering any related details, and that such details when entered are true. Other than the foregoing, by using our Services, you confirm that you will only enter personal information about yourself and that such information is true.
Protection of Information.
We use reasonable physical, technical, and administrative measures to safeguard information in our possession against loss, theft and unauthorized use, disclosure, or modification. Please note, however, that no data transmission or storage can be guaranteed to be 100% secure. As a result, while we strive to protect the information we maintain, we cannot ensure or warrant the security of any information that you transmit to us.
Third-Party Websites and Services.
Modification of This Policy.
Last Update: Thursday 30 June 2016 18:15