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Conditions of website use

Terms of website use


“We”, “our”, “us”, “megabus” and “SCCL” means our company, Scottish Citylink Coaches Limited registered address: Buchanan Bus Station, Killermont Street, Glasgow, G2 3NP. Scotland company number: SC091931, VAT number GB 878 2452 85.

“Terms” means these online sales terms of website use as amended from time to time.

“Our website” refers to

Contacting us

We hope you find our website useful and easy to use, should you have any questions, comments or suggestions then please contact us.


This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website whether as a guest or as a registered user. Use of our website includes accessing, browsing, or registering to use our website.

Please read these terms of use carefully before you start to use our website, as these will apply to your use of it. We recommend that you print a copy of this page for future reference.

By using our website, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms of use, you must not use our website.

Other applicable terms

If you purchase tickets from our website, our Online Sales Terms and Conditions and Conditions of Carriage will apply to any such purchase.


The information published on our website is provided as a convenience to visitors and to help you get the most from buying your tickets online. Whilst uses all reasonable efforts to ensure that the information contained on our website is current, accurate and complete at the date of publication, no representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of such information and information is subject to change without notice. Neither, nor Stagecoach Group Plc, can therefore be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information appearing on our website.

Your personal information

We only use your personal information in accordance with our Privacy policy. Please take time to read our Privacy policy as it includes important terms which apply to you.


We will try to keep our website available but cannot guarantee that our website will operate continuously or without interruptions or be error free and can accept no liability for its unavailability.

We may suspend, withdraw, discontinue or change all or any part of our website without notice. We will not be liable to you if for any reason our website is unavailable at any time or for any period.

Changes to our website

We reserve the right to make changes or corrections, alter, suspend or discontinue any aspects of our website or the content or services available through it at any time. Please note that any of the content on our website may be out of date at any given time, and we are under no obligation to update it.

Unless explicitly stated otherwise, any new feature, content, products and services offered shall be subject to these terms and conditions.

Use of our website

You must be 18 years of age or over to make reservations using the payment methods on our website. If you’re under 18, you may use with the involvement of a parent or guardian.

By using our website you confirm that you possess the legal authority to enter into the terms of use for our website, including instructing us to collect any payments from a credit or debit card, or direct debit from an authorised bank account, and to use our website in accordance with all its terms and conditions.

You confirm that all information supplied by you in using our website is true and accurate.

As a condition of your use of our website you agree that you will not use this website for any purpose that is unlawful or prohibited by these terms of use.

Your account and password

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly change your password via the ‘Change your password’ link on the ‘About me’ tab on the ‘My account’ page.


Links from our website exist for convenience and information, and megabus makes no representations regarding, or accepts any responsibility or liability for the products, services or information (or any reliance on it) contained on any such site. The existence of a link to another website does not imply or express endorsement of its provider, product or services by megabus. Our privacy notice does not cover the links within our site linking to other websites and organisations. We encourage you to read the privacy statements on the other websites you visit. SCCL accepts no responsibility or liability in respect of any material displayed on any third-party websites which are not under its control.

Intellectual property rights

All intellectual property rights in our website, and all the material published on it are the property of its affiliates or its third party licensors, and are protected by international copyright laws and other intellectual property rights. All such rights are reserved.

You may download or print individual sections of our website for personal use and information and for the purposes of placing an order only provided that you retain all copyright and other proprietary notices. You may not reproduce (in whole or in part), modify, de-compile, disassemble or transmit or use for any commercial purpose whatsoever any information from our website without contacting and obtaining the prior written consent of

Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged.

You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our website or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our website; or
  • use of or reliance on any content displayed on our website.

We provide our website for domestic and private use. You agree not to use our website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

If you are a business user, please note that in particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any content on it, or on any website linked to it.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any tickets or services by us to you, which will be set out in our Online Sales Terms and conditions.

Viruses and unauthorised use

No warranty is given as to the freedom of our website from errors, defects, viruses or other malicious programs or macros.

You are responsible for configuring your information technology, computer programmes and platform in order to access our website. You should use your own virus protection software.

You must not:

  • attempt to gain unauthorised access to, circumvent security, tamper with, hack into,or otherwise disrupt our website, the server on which our website is stored or any server, computer, database, router or any other Internet connected device connected to our website;
  • misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful; or
  • attack our website via a denial-of-service attack or a distributed denial-of service attack.
  • By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

Other important terms

If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

If any provision or term of these Terms becomes or is declared illegal, invalid or unenforceable for any reason whatsoever, such terms or provision shall be divisible from the other terms and conditions and shall be deemed to be deleted from them. We may transfer our rights and obligations under a contract to another organisation, but this will not affect your rights or our obligations under these Terms.

Unless otherwise stated in these Terms, you may only transfer your rights or your obligations under these Terms to another person if we agree in writing.

Our right to vary these terms

We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we have made, as they are binding on you.

Applicable law

Our website is established by SCCL in Scotland. Any use of it shall at all times be governed by Scottish law and, in the event of any dispute, the relevant parties shall irrevocably submit to the exclusive jurisdiction of the courts of Scotland.


Last update: 22 December 2023