Onboard

You can bring cold food, cold drinks and hot drinks that have a lid on. For safety reasons, we can’t allow hot food on our coaches.

We try to make sure all megabus.com journeys are operated by vehicles that have onboard toilets. Some of our services already offer free WiFi.

megatrain.com is offered through Stagecoach Group plc, with train services provided East Midlands Trains Ltd. These modern trains are air-conditioned and have onboard toilets and refreshment facilities available on most services. Please note, there are no comfort stops on any megabus.com services.

We try to make sure that all megabus.com journeys are operated by vehicles that have onboard toilets

Most of our services already offer Wi-Fi and charging points*.

megatrain is offered through Stagecoach Group plc, with train services provided by East Midlands Trains Ltd.

*Wi-Fi and charging points are subject to availability and no refunds will be given if Wi-Fi and/or charging points are unavailable.

megabus.com is unable to carry dogs or other animals, with the exception of trained assistance dogs that allow disabled customers to perform necessary activities. Guide dogs must be properly harnessed and under the direct control of the customer at all times.

All children aged 14 years or under must travel accompanied by an adult aged 18 years or older with parental authority or a duly authorised passenger who is 18 years or older. 

If you can’t find the answer to your question please contact our Customer Service Team on +44 (0) 141 352 4444 or email us at 

 enquiries@megabus.com and we will answer your email within 72 hours.

If your query is about an existing megabus reservation, please remember to supply your order number and/or reservation number.