Alternatively, you can call our Customer Services team on +44 (0) 141 352 4444. This line is open 24 hours a day, seven days a week. Calls to this number may be recorded for quality and training purposes. Telephone calls and network access charges may apply – please check with your service provider for exact prices.
Register an online account and you can review future reservations and store details, which makes repeat bookings even faster.
When you first register for an account with megabus.com, you’ll be sent a confirmation email containing containing an authorisation code. Please click on the link in the email to validate your email address. This is an additional security feature to ensure that only genuine email addresses are used to register on our website.
We occasionally run special promotions on our services. These promotions carry a promotion code that, when entered online, applies the discount or offer.
This information relates to the person whose credit or debit card is being used to make the purchase on our website. These are the details that are pre-entered on the Worldpay payment form when you make a future reservation.
Please log into your account on megabus.com and select ‘personal information’ from the top menu bar. You can then make any necessary adjustments, then save your changes.
Please check your email address for the Worldpay confirmation email and megabus.com reservation email. If you’ve received both, your transaction was successful. If you don’t receive either of these within an hour or so of your transaction, please email us at firstname.lastname@example.org.
Although we try to answer enquiry emails the following day, this isn’t always possible when there are high volumes. For that reason, we ask that you please give us as much notice as possible by email to reissue tickets out to you. Or, you can call us on +44 (0) 141 352 4444.
This line is open 24 hours a day, seven days a week. Calls to this number may be recorded for quality and training purposes. Telephone calls and network access charges may apply. Please check with your service provider for exact prices.
For the best experience in viewing and using our website, we recommend the following operating systems and browsers.
- Windows 7 or above
- Android 4.4.2 and above
- iOS 9.2.1 and above
- Microsoft Internet Explorer 10 and above
- Google Chrome latest version
- Mozilla Firefox latest version
- Safari 8 and above
First, please try refreshing your browser. If the site still isn’t functioning properly, please email email@example.com or call our Customer Services team to report the problem and we’ll look into the issue immediately.
If you can’t find the answer to your question please contact our Customer Service Team on 0141 352 4444 or email us at
firstname.lastname@example.org and we will answer your email within 72 hours.
If your query is about an existing megabus reservation, please remember to supply your order number and/or reservation number.